Remit to Address:
P.O. Box 670858
Northfield, OH 44067-0858

Contact:
(800) 269-6902
(330) 908-0646
(330) 908-0649 (fax)
Email us here

ORDERING INFO & TERMS: 

 We accept Visa, MasterCard, Discover and American Express

To place an Order:
By Phone: call toll-free (800) 269-6902, order online (by credit card; with or w/o a PO#), email us, or use our 24 fax: (330) 908-0649.

Business Hours:
8:30 am - 8:00 pm (EST) Monday - Friday.
Message can be left (not orders) after business hours.  We will contact you to take your order or answer all inquiries on the next business day. To order after hours use fax, email, or order online.

Terms:
Net 30 days (for non-credit card orders).

Freight:
F.O.B. Origin
Freight is prepaid and charged.

Prices and Specifications:
Prices and specifications are subject to change without notice.

Quantity Discounts:
Quoted on request.

Delivery:
Most items shipped within 24 hours of receipt of order.

Inside Delivery:
Size and weight of item ordered determines need.  Your facility should have a loading dock and manpower to handle its arrival.  Small offices and private offices often present a problem.  If you request inside delivery, there is normally extra cost, but this assures safe, reliable receipt.  Check your facility before placing order.

Exchanges and Returns:
All are subject to prior approval.
Permission must be obtained within 10 days of receipt of order and are subject to a restocking charge.  Materials returned without approval will be refused.

Claims and Shortage:
Again must be reported to Eljay X-Ray, Inc. within 10 days of receipt of order.  Shortages should be reported within 3 days of receipt of order.

Damages in Shipment:
Any claim for damage to, or loss of merchandise must be made to the carrier by you.  We will assist in any way possible, but our responsibility ceases upon acceptance by the carrier of the shipment.  Retain all cartons and packing materials for inspection by carrier.

Taxes:
Ohio State Sales tax will be charged if pertinent/applicable.